Shipping

Every item is made just for you when you order — there’s a short making stage before anything ships.

• Making time: 3–7 business days
• Delivery — United States: 2–5 business days
• Delivery — UK, Europe, rest of world: 10–30 business days

Please allow up to 12 business days total for US orders, and up to 37 business days for international ones. Most arrive well before that. These are estimates, not guarantees: carrier delays, customs checks and holidays can add time. Shipping cost is calculated at checkout and varies by item and destination. Orders with several items may arrive in separate parcels, as they’re made in different workshops.

International customers: your order ships from the United States. We don’t collect UK or EU VAT at checkout. Your local carrier may charge import VAT, duties and a handling fee before delivering the parcel; those charges are the recipient’s responsibility and are not refundable by us.

Returns, damage and misprints

Because every item is made to order especially for you, we’re not able to accept returns or exchanges for a change of mind, or if the wrong option was selected at checkout — please double-check your choices (and shipping address) before ordering.

Changed your mind? Email us straight away with your order number. If production hasn’t started we’ll cancel and refund in full. Once an item is in production it can’t be canceled or changed.

If something arrives damaged, misprinted, or faulty, we’ll put it right. Email hello@missedmonday.com within 30 days of delivery with your order number and a clear photo of the issue, and we’ll arrange a free replacement or a full refund. You won’t need to send the item back. Slight color differences from your screen aren’t a fault; a wrong design, a blurry or marked print, or damage in transit is, and we’ll fix it.

If your parcel doesn’t arrive: once tracking hasn’t moved for 10 business days past the estimate, email us with your order number within 60 days of ordering and we’ll replace or refund it.

Need Help?

Email hello@missedmonday.com with your order number and, if applicable, a photo of the issue — we’ll get back to you within 3 business days.